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  1. Report to Authorities:

Reporting is crucial for investigation and prevention.

Provide detailed records of calls, messages, bank account numbers used by scammers, and their phone numbers.

Do not trust online services claiming to recover your money or individuals claiming to be police officers requesting money transfers.

Directly visit your local police station or the Cybersecurity and High-Tech Crime Prevention Department (PA05) to report.

  1. Inform Your Bank:

Immediately contact your bank, provide transaction details, and request freezing of the recipient's bank account.

  1. Retain All Evidence:

Record phone conversations, save relevant messages and phone numbers.

Take screenshots or keep bank transaction receipts.

  1. Psychological Support for Victims:

Reassure victims it's not their fault; scams are due to criminals' sophisticated methods.

Encourage sharing their experiences to help prevent similar scams.

  1. Contact Supporting Organizations:

Hanoi: Call 113 or via Hanoi Police Facebook: https://www.facebook.com/ConganThuDo

Ho Chi Minh City: Cybersecurity Department, phone number: 0693187200.

Nationwide: Cybersecurity and High-Tech Crime Prevention Department: 069.219.4053.

Vietnam Information Security Warning: https://canhbao.ncsc.gov.vn

  1. Prevention for the Future:

Share your experience widely to raise awareness.

Guide elderly family members to verify information through official sources before making transactions.

  1. Additional Support from ChongLuaDao.vn:

Submit scam-related information via this form: https://next.chongluadao.vn/report.

Free legal consultation: Call Vietnam number +84917463533 (working hours).

Help block and report fraudulent websites.

Join our community group on Telegram: https://t.me/cld_community (Stay cautious when joining groups; never perform financial transactions via Telegram.)

Additional International Resources from Scamadviser:

Scamadviser offers comprehensive resources to report scams globally:

Detailed instructions on how to collect evidence and report scams effectively.

Step-by-step guides for reporting scams in countries like Australia, the UK, and the USA.

A global directory of agencies and authorities by country that handle cybercrime and online fraud.

Visit here for more resources, including scam alerts, fraud trends, reliable sites, and comprehensive support to identify and report scams effectively.

We hope the provided information assists you effectively in handling incidents and minimizing risks.

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